Privacy Policy

SUMMARY

My Web Channel (Pty) Ltd, registration number: 2013/021584/07 (hereinafter referred to as "WebChannel.Design", "we", "us" or "our") is committed to ensuring the protection of the privacy of all visitors ("Visitors") to our website at webchannel.design, known as webchannel.design (the "Website"), as well as all persons ("Customers") who have registered for an account with us ("Account"), whether they have done so in order to purchase products ("Shoppers"), or to sell products ("Marketplace Sellers").

This privacy policy ("this Policy") describes the ways in which we collect, store, use and protect your personal information. Throughout this Policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.

The following sections provide the specifics of this Policy. You need to read and accept all the provisions in this Policy in order to use the website and/or our services. By accepting this Policy, you are deemed to have read and agreed with all the provisions thereof. If you do not agree with anything in this Policy, then you may not use the website and any of the services available therefrom.

While we do keep information about you on our system (such as your name, address, and email address), we will never disclose this information to third parties unless we are either compelled to by law, or required to in order to complete business transactions that you have initiated. For example, if we are processing or delivering an order, we may need to pass on your contact details to our representative.

The only information relating to your profile that we treat as open to the public is your pseudonym, and the city/town name component of your billing address. When you first register on mywebchannel.za.com your pseudonym is set to be your first name, followed by the first letter of your surname, although you can change it by editing your personal profile. This information is displayed next to the review text for any product reviews that you write, and also in reports to the person or entity that referred you to WebChannel.Design for the purpose of tracking referrals. If you create public vouchers that your recipients can use as gifs, then people who are able to find your voucher will also be able to see the voucher contents and your name, and will be able to add items from your voucher to their trolley. If you have set a delivery address for a voucher, then they will also be able to see that address. All vouchers can be marked as being private, and by default voucher do not have an associated delivery address.

From time to time, WebChannel.Design may contact you regarding promotions and new product releases. You can opt out of receiving such communications by editing your personal profile. We use cookies for session tracking and for keeping track of the contents of your trolley. For more information, please read our in depth information about cookies, and consult your browser documentation.

ADDITIONAL INFORMATION

This Policy is valid for 1 day from the time that it is loaded by a client.

DATA COLLECTION

Group "Access log information"

We collect the following information:

  • Click-stream data
  • HTTP protocol elements

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.
  • Research and development.
  • This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected: Our Web server collects access logs containing this information.

Group "Cookies"

We collect the following information:

  • HTTP cookies

This data will be used for the following purposes:

  • Research and development.
  • One-time tailoring.
  • This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected: Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group "Transaction info (required)"

We collect the following information:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Purchase information

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected: Information we collect in order to process your purchase.

Group "Transaction info (optional)"

At the user's option, we will collect the following data:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Purchase information

This data will be used for the following purposes:

  • Contacting visitors for marketing of services or products. The user is allowed to opt-out of this usage.
  • Telemarketing. The user is allowed to opt-out of this usage.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected: Information we collect in order to process your purchase.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

  • User targeting
  • Research and development

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